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Enquire about sales mattersPhone: +65 6887 7333 , Press ‘2’Email: [email protected]
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Terms & Conditions for Referral Program (ASEAN)
EligibilityThe referral program is open to existing customers and partner trade associations of CrimsonLogic (“Referrer”).Referred companies ("Referred") must be new customers who have not previously registered with CrimsonLogic.Employees of CrimsonLogic Pte Ltd and their immediate family members are not eligible for the referral program. Referral ProcessReferrers must use the unique referral code provided by CrimsonLogic to refer new customers within the campaign period (4 July 2024 to 31 December 2024).Referred customers must sign up using the unique referral code for the referral to be valid.Referrers may make multiple referrals and be entitled to multiple rewards, subject to the total number of rewards available to be disbursed. Referral RewardsIndividual Referrers will receive a $100 voucher for each successful referral while partner trade associations will receive $100 cash for each successful referral.A referral is considered successful when the Referred customer signs up and successfully completes the onboarding process.The reward will be credited to individual Referrers within 7 working days after the Referred customer meets the eligibility criteria.The reward will be credited to trade associations within 10 working days after CrimsonLogic receives invoice from trade association. Referred customer must meet the eligibility criteria before invoice is issued.Referrer will be notified via email once the reward has been processed.The reward is non-transferable and cannot be exchanged for other items.The reward structure and the value of rewards may be subject to change at the company's discretion.The total number of rewards to be disbursed is limited and available on a first-come, first-served basis. Referred Customer BenefitsThe Referred customer will receive a $100 voucher as part of the referral program upon successful completion of the onboarding process.The reward is non-transferable and cannot be exchanged for other items.Referred customer will be notified via email once the reward has been processed. Misuse of the Referral ProgramReferrals must be made in good faith for the purpose of establishing a long-term business relationship.Any abuse or misuse of the referral program (e.g., self-referrals, fraudulent accounts) will result in disqualification from the program and forfeiture of any earned rewards. Termination and ChangesCrimsonLogic reserves the right to modify or terminate the referral program at any time without prior notice at our sole discretion.Any changes to the terms and conditions will be communicated through email and website. LiabilityCrimsonLogic is not responsible for any incorrect or inaccurate information supplied by Referrers or Referred customers during the referral process.CrimsonLogic will not be liable for any loss or damage arising from the suspension, variation, or termination of this referral program. PrivacyAll personal information collected as part of the referral program will be used in accordance with CrimsonLogic's Privacy Policy.By participating in the referral program, both Referrers and Referred customers consent to their data being processed for the purpose of the program. Agreement to TermsParticipation in the referral program constitutes an agreement to these terms and conditions.CrimsonLogic reserves the right to disqualify any participant who does not comply with these terms and conditions. GeneralAny changes to the program are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such terms.Any disputes or issues arising from the referral program will be resolved at the company's discretion.By participating in the referral program, Referrers and Referred customers agree to abide by all the terms and conditions set forth by the company.
Terms & Conditions for Switching Program (ASEAN)
EligibilityThe switching program is open to businesses that are currently using a provider of similar services and are interested in switching to CrimsonLogic for such services.Participants must provide proof of service engagement with its current provider to qualify for the program benefits. Switching ProcessEligible participants must sign up for CrimsonLogic's services within the campaign period (4 July 2024 – 31 December 2024).Participants must complete the onboarding process and activate their account with CrimsonLogic to be eligible for the switching rewards. RewardsParticipants will receive a $100 voucher upon successful completion of the onboarding process.The reward will be credited within 7 working days after the participant completes the switching process and meets all eligibility criteria.Participants will be notified via email once the reward has been processed.The reward is non-transferable and cannot be exchanged for other items.The reward structure and the value of rewards may be subject to change at the company's discretion. Misuse of the Switching ProgramParticipants must switch in good faith, intending to use CrimsonLogic's services for legitimate business purposes.Any abuse or misuse of the switching program (e.g., false claims, fraudulent information) will result in disqualification and forfeiture of any benefits. Termination and ChangesCrimsonLogic reserves the right to modify or terminate the switching program at any time without prior notice at our sole discretion.Any changes to the terms and conditions will be communicated through email and website. LiabilityCrimsonLogic is not responsible for any incorrect or inaccurate information supplied by participants during the switching process.CrimsonLogic will not be liable for any loss or damage arising from the suspension, variation, or termination of this switching program. PrivacyAll personal information collected as part of the switching program will be used in accordance with CrimsonLogic's Privacy Policy.By participating in the switching program, participants consent to their data being processed for the purpose of the program. Agreement to TermsParticipation in the switching program constitutes an agreement to these terms and conditions.CrimsonLogic reserves the right to disqualify any participant who does not comply with these terms and conditions. GeneralThe total number of rewards to be disbursed is limited and available on a first-come, first-served basis.Any changes to the program are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such terms.Any disputes or issues arising from the switching program will be resolved at the company's discretion.The company’s decision on all matters relating to the program is final and binding.
Refer a Business to CrimsonLogic and Earn $100 Each! When you refer another business to CrimsonLogic, you both receive a $100 eCapita voucher. It’s our way of saying thank you for spreading the word.Refer and start earning! Contact us now @email
How the Referral Program Works
1Spread the WordShare your unique referral code with any business engaged in international trade that could benefit from TradeWebTM Live and/or Permit Reconciliation Reporting Service.
2Earn Unlimited RewardsFor every business that signs up between 4 July to 31 December 2024 using your unique referral code, you’ll receive a $100 eCapita voucher after they have successfully completed the onboarding process. There’s no limit* to how much you can earn!Start referring and watch your rewards grow.
3Welcome Reward for Successful ReferralsAs a welcome reward, the business you referred will also receive a $100 eCapita voucher once they have successfully onboarded, thanks to your referral!
*T&Cs apply
Talk to us Learn how we can take your trade operations to the next levelEmail Us [email protected]
Amazon Seller Offer
Get 20% off on U.S. export services
Are you an Amazon seller?
Unlock your U.S. market potential now! Sign up for our Customs clearance services and experience a seamless export journey.
Contact us now
Tailored U.S. export solutions To suit your business needs
FDA managed servicesExperience a fully customizable suite of services designed to streamline the importation of FDA-regulated products into the U.S. for sale or distribution. Discover your all-in-one solution for navigating FDA regulations with ease and efficiency.
Foreign IOR registrationFor businesses without a U.S. presence, we facilitate your establishment as a Foreign Importer of Record (IOR) with U.S. Customs & Border Protection (CBP). Benefit from our extensive resources and comprehensive support to smoothly navigate the entire customs clearance process.
U.S. Customs clearance servicesWe automate the formal filing of your goods to clear U.S. Customs, manage the payment of all applicable taxes and duties on your behalf, and guarantee timely delivery to Amazon's warehouse.
E-Commerce goods clearance program Exporting E-Commerce shipments valued at $800 or less? Benefit from our end-to-end service that simplifies exports to the U.S. Our integrated customs clearance and logistics solution ensure a hassle-free and efficient process for your business.
Sell on Amazon Clear Customs swiftly with CrimsonLogic
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The promotion is valid until 31 December 2024.The discount is valid for new and successful account openings within the promotion period.CrimsonLogic will automatically keep track of eligibility for the Promotions and adjust billing for the qualified customers.*Read the full T&Cs here.
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Terms & Conditions for Amazon U.S. Sellers
EligibilityThis Promotion is offered to new CrimsonLogic customers only and is strictly non-transferable.Employees of CrimsonLogic Pte Ltd and their immediate family members are not eligible for the referral program.This promotion is only applicable to new sign-ups during the promotional period. Promotion PeriodThis Promotion is valid from 29 August 2024 to 31 December 2024 (the “Promotion Period”).CrimsonLogic Pte Ltd reserves the right to discontinue the Promotion or extend the Promotion Period at any time without assigning any reason. Promotions and OffersA discount of 20% off CrimsonLogic’s standard rates applicable to new CrimsonLogic customers shall apply to qualifying services (“Promotions”), subject to terms and conditions.The qualifying services areFDA Managed ServicesForeign Importer of Record RegistrationU.S. Customs Clearance ServicesE-Commerce goods clearance programSpecial rates offered by CrimsonLogic are provided as an indicative guide only. Upon enquiry from seller, CrimsonLogic will review scope of services required and reserves the right to amend rates as applicable.CrimsonLogic will keep track of eligibility for the Promotions and adjust billing for the qualified customers.Promotions are not transferable or exchangeable for cash, credit or other items or services. Misuse of the PromotionAny abuse or misuse of the promotion will result in disqualification. Termination and ChangesCrimsonLogic reserves the right to cancel, change, substitute or remove the promotions at any time without prior notice at our sole discretion.Any changes to the terms and conditions will be communicated through website. LiabilityCrimsonLogic is not responsible for any incorrect or inaccurate information supplied by participants during the sign up.CrimsonLogic shall not be liable for any loss or damage of any kind arising from participation in this Promotion, and/or acceptance, possession and/or (mis)use of the Promotions. PrivacyAll personal information collected as part of the Promotion (if any) will be used in accordance with CrimsonLogic's Privacy Policy.By participating in the Promotion, participants consent to their data being processed for the purpose of the Promotion. Agreement to TermsParticipation in the Promotion constitutes an agreement to these terms and conditions.CrimsonLogic reserves the right to disqualify any participant who does not comply with these terms and conditions. General ConditionsAny changes to the program are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such terms.Any disputes or issues arising from the Promotion will be resolved at the company's discretion.The company’s decision on all matters relating to the Promotion is final and binding.
Switch to TradeWebTM Live and Earn $100! For a limited time, businesses that switch to TradeWebTM Live will receive a $100 eCapita voucher upon successful onboarding.Switch over now! Contact us now @email
How the Switching Program Works
1Check Your EligibilityAre you using a different TradeNet solution provider? If yes, you're eligible for our exclusive switching program!Simply provide proof of your current service to qualify.* *We will contact you for proof of your current solution provider.
2Sign UpSign up for TradeWebTM Live between 4 July to 31 December 2024.
3Receive Your RewardComplete the onboarding process and receive a $100 eCapita voucher*!
*T&Cs apply
Talk to us Learn how we can take your trade operations to the next levelEmail Us [email protected]
Optimizing Import Operations: Don Don Donki's Success with TradeWeb™ Live
OverviewOur client, Don Don Donki, is a popular Japanese discount retail chain that offers a wide variety of products. Renowned for its extensive product selection and competitive pricing, Don Don Donki aims to maintain its competitive edge in a price-sensitive industry. They needed to import goods daily and to keep prices affordable, Don Don Donki started exploring ways to reduce import costs, including filing their own declarations with Singapore Customs.Customer Background Company: Don Don Donki Industry: Retail Industry ChallengeDon Don Donki had been working with freight forwarders to import goods and clear Customs. In an extremely competitive retail environment, where inventory must be turned around quickly and costs need to remain affordable for consumers, it became crucial for Don Don Donki to declare their own import permits. This move allowed them to control both time and cost - two key elements in the retail industry. Solution Provided TradeWebTM Live, a self-filing Customs declarations platform, enabled Don Don Donki to submit their import and Certificate of Origin filings directly to TradeNet for Customs clearance. They were then able to check the approval status of their permits, providing peace of mind and assurance of timely deliveries. This also allowed them to save between 15% to 20% on import fees monthly.
ResultsEfficiency Gains: TradeWeb™ Live’s smart features, such as Item Excel Upload, enabled bulk uploading of multiple items, enabling the data to be automatically populated into the permit declaration form. This significantly reduced the time spent on manual data entry and decreased filing errors. Costs Savings: By filing their own Customs declaration, Don Don Donki enjoyed 15-20% savings on import fees.Improved Inventory Management: Don Don Donki gained more autonomy over the import process through self-filing Customs declarations. With live status updates on the clearance process, Don Don Donki has a clearer idea of when the inventory will arrive, allowing them to manage it more efficiently.
ConclusionDon Don Donki’s adoption of TradeWeb™ Live for their import operations yielded significant benefits. By filing their own Customs declarations, they gained greater control over time and costs. The efficiency gained from the platform’s smart features, substantial savings from reduced import fees, and improved inventory management enabled them to keep prices affordable for their customers.
"CrimsonLogic’s team provided a brief lecture on how to use their system, ensuring they imparted broad and fundamental knowledge on how to use the application to make users confident. This initial step made the user experience manageable and less stressful. When we email or call, the CS Team respond very quickly and is highly responsive, always willing to jump in and help resolve the issue either over the phone or through email. It’s highly commendable how their business supports customers in using a system from a reliable backend provider.” Chuah Chin Poh Import Manager Pan Pacific Retail Management (Singapore) Pte. Ltd. Don Don Donki
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Streamlined Import Solutions: CrimsonLogic Enhances a Global Furniture Retailer’s Local Supply Strategy (Section 33(1) Importer of Record (IOR) Services)
OverviewA leading global Swedish furniture retailer wanted to import goods into Singapore for local supply. However, without a local entity in Singapore, the multinational corporation (MNC) faced challenges in managing its import operations and Goods and Service Tax (GST) related matters. To facilitate the importation of their products into Singapore and assumes all the GST responsibilities on behalf of the Swedish furniture retailer, they engaged CrimsonLogic as their Importer of Record (IOR) Section 33(1) agent. Customer Background Company: Global Furniture Retailer Industry: Retail ChallengeThe MNC faced numerous challenges due to its absence of a local entity in Singapore:Compliance with local regulations and obtaining the necessary certifications: Navigating local customs and Competent Authorities’ (CA) regulations, including meeting product standards, safety regulations, securing necessary import licenses, product registrations, and certifications.Tax management: Managing GST responsibilities such as reporting and payment of GST to Inland Revenue Authority of Singapore (IRAS).Without a local entity, customs clearance, import processes and assuming GST responsibilities became complex and tedious leading to delays, legal issues, and fines. Solution Provided Register GST for MNC: Assist the MNC with GST registration in Singapore under a simplified pay-only regime; overseas vendor registration (“OVR”) regime through a third-party tax consultant. Importing goods: Facilitating the importation of goods on behalf of the MNC, including obtaining the necessary import licenses and registering products with the relevant CAs.Managing tax matters: Handling GST payments to Singapore Customs upon importation and coordinating with a third-party tax consultant to manage the MNC's quarterly GST filing under their own GST registration number.Import GST reporting and listing: Providing detailed import lists for the MNC's GST filings and quarterly importation statistics for quarterly GST filing to IRAS.
ResultsStreamlined operations: The MNC was able to ensure compliance with local regulations and streamline operations without requiring a local entity. Timely clearance of goods: Full compliance with local regulations ensured integrity of the MNC’s supply chain and effectively mitigated delays caused by non-compliance.Managed tax related requirement: Full compliance with IRAS’s GST requirement and responsibilities.
ConclusionBy engaging CrimsonLogic as its Section 33(1) agent, the MNC successfully navigated the complexities of importing into Singapore without the need of a local entity, enabling smooth operations for its local supply in Singapore.
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