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TradeWeb™ Live

Singapore’s Leading Digital Customs Clearance Platform

TradeWeb™ Live simplifies Singapore Customs’ and other government agencies’ clearance processes. It enables businesses, declaring agents, and customs brokers to digitally self-file cargo clearance permits, anytime, anywhere.

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convenience
Simplify your Customs filings
With a one-stop solution

1

Experienced and trustworthy

We have over 35 years of experience in Trade Compliance.

2

Easy and intuitive user experience

Easy platform usage with data auto-population and scheduled automated reporting.

3

User-driven features

Save time with bulk uploads, reduce hassles with easy HS code searches and receive prompt alerts on mis-filings.

4

Enjoy technical support at your fingertips

Technical support at your fingertips; Comprehensive 24/7 customer support.

5

Save up to 50%* in cost

Enjoy savings in customs clearance processing costs when you self-file with TradeWeb™ Live.

6

Submit filings within minutes

Get filing approval within minutes. Save time to focus on your business needs.

*based on internal estimates

Clear Customs digitally
In just 3 easy steps
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Submit your Import/Export/Transshipment and COO filings on TradeWeb™ Live.

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Submissions are directly sent to TradeNet for Customs clearance.

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Customers can view approval status of their permit via TradeWeb™ Live.

"CrimsonLogic's team provided a brief lecture on how to use their system, ensuring they imparted broad and fundamental knowledge on how to use the application to make users confident. This initial step made the user experience manageable and less stressful.
 
When we email or call, the CS Team respond very quickly and is highly responsive always willing to jump in and help resolve the issue either over the phone or through email. It's highly commendable how their business supports customers in using a system from a reliable backend provider.”

Mr Chin Poh     
Import Manager    
Pan Pacific Retail Management (Singapore) Pte. Ltd.
Don Don Donki

Don Don Donki Logo

"TradeWeb™ Live is user friendly in event of raising a permit. With the function of excel upload, it really helps getting the job done with ease. Not only the internal sales offer direct assistance in the event where I need help, it gives me confidence in executing my job. Overall was a great experience.”

Azzumat Kamaruzaman    
Assistant Operations Manager - Singapore
The Royale International Group

Royale International Logo

Get started
within 3 days*

Step 1  

Sign up

Sign up through the link below.

Step 2 

We will get in touch

Our sales representatives will be in touch within 1-2 working days.

Step 3 

Customer onboarding

Upon confirmation, our sales representatives will share a customer onboarding agreement with you.

Step 4

Setting up account

Once agreement has been signed, our team will set up your account and share the billing information.

Step 5

We will provide login credentials

We will send across your login details and help troubleshoot any account related issues.

Step 6

You are all set!

You are all set to use your TradeWeb™ Live account!

*Onboarding duration may differ based on payment method.

Starting from
as low as S$0.14 per transaction
Features
Starter Plan

(Quick start solution for businesses with low shipment volumes)

Professional Plan

(Ideal for expanding businesses and customs brokers managing large export volumes and multiple clients)

Subscription Fees

S$75.00 per month

S$0.38 per transaction 
(up to 200 declarations per month)

S$138.00 per month

S$0.14 per transaction   
(up to 1000 declarations per month)

Declarant IDs

2 declarant IDs

(additional charges for more ID requests)

Unlimited

Excel file upload

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Container vessel retrieval information

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Scheduled reports to multiple parties

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Automated emails for detailed permits and invoices

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Report wizard feature. Permit data retention for 60 months

 
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Platform training for 2 pax

 
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10 Electronic Certificate of Origin transactions per month

 
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Sign up now 

FAQ
  1. What is the difference between TradeWeb™ Live and TradeNet?

    TradeWeb™ Live is a front-end service for permit declarations under CrimsonLogic eTrade (Asia) Pte Ltd. It is a portal where you will submit all declarations. TradeNet, on the other hand, is the back-end system under Singapore Customs (maintained by Crimsonlogic) that is responsible for approving or declining permit declarations. Both services are needed for permit declarations.

  2. Do I require installation on my computer for TradeWeb™ Live?

    There’s no installation required as it’s a web-based application. We’ll just need to set up an account for your company.

  3. What are the primary requirements for TradeWeb™ Live?

    TradeNet Declarant ID, which you can get after passing the Declarant Agent Competency exam by Singapore Customs.

  4. Are there any additional charges for support and troubleshooting of TradeWeb Live™?

    We provide free office hours support (Mon to Fri. 9am to 6pm) via @email.

  5. What is the billing process? When will we be charged?

    You will be charged at the end of the month regardless of when the account was activated. It will be reflected in your payment records on the 2nd or 3rd day the following month.

Talk to us      
Learn how we can take your trade operations to the next level
Contact us now
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