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CrimsonLogic Permit Declaration Service
Focus On Your Business, Leave The Customs Clearance to Us.
Clearing Customs has never been easier. With our reliable, outsourced Permit Declaration Service*, you’ll enjoy reduced errors and permit declaration costs of up to 20% and have access to a team that is dedicated to giving your business the support it needs.
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*For Singapore-based companies only
Save precious manhoursOutsource with peace of mind
1A fully-outsourced serviceFree up your manpower to scale up your business, by focusing on what matters to you. We provide end-to-end support for all import/export needs.
2Assured complianceOur team of compliance specialists will ensure accurate filing and payment of customs duties such as Goods & Services Tax (GST).
3Boost productivity by up to 30%*We handle all the paperwork and coordination with Customs authorities, so you don’t have to.
4Expedited cargo clearanceWe’ll file and clear all permits within 3 hours. Yes, it’s that quick!
*based on internal estimates.
Better resource managementWith outsourced filing
"By outsourcing our permit declarations, we were able to leverage CrimsonLogic’s vast expertise in ensuring that our declarations are completed on time and error-free. Outsourcing permit declarations has also allowed us to better manage our resources whenever there is a spike in volume.” Katoen Natie
Tap onOur expertise today!
Get tailored adviceWe’ll provide advisory for all import related declarations.
Get expert representationWe’ll front and manage customs and relevant government authorities.
Outsource to usWe’ll prepare and submit the cargo clearance permit and Certificate of Origin.
Enjoy hassle-free paymentsWe’ll manage the payment of customs duties on your behalf.
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CrimsonLogic Importer of Record
Your trusted Importer of Record (IOR) partner
We act as a local Importer of Record (IOR) agent for businesses without a local presence, as well as for businesses expanding into Asia using Singapore as a distribution hub.
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Save up to 80%*On importation costs & more
Customized to meet your import requirementsWe’ll provide advisory for all import related declarations and licensing matters.
Enjoy a fully-outsourced serviceWe’ll do the heavy lifting. Free up your manpower and scale up your operations.
Fast and seamless cargo clearanceWe’ll handle relations with customs and government authorities and manage the payment of customs duties and taxes.
Increased cashflow and cost savingsWe enable you to have greater access to cashflow as Goods & Services Tax (GST) is suspended during importation.
*Versus setting up a local entity (based on internal estimates)
We are one of Singapore’s top IOR agentsUnder the Major Exporter Scheme (MES)
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IOR agent under MESRegular IOR agentGST paymentDo you need to pay GST (9%) for your shipments?NoWhen you engage an IOR agent under MES, GST is suspended during importation into Singapore. You’ll benefit from the increased cashflow.YesYou will either need to pay GST per shipment or put up a float amount for high volume shipments.
Whether you're a small or large importer, we provide different types of IOR agent services to suit your business needs.
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Tax regimeNon-tax regimeSection 33(1)Companies with an in-house tax department[MES] Section 33(2) – Suitable for large importersCompanies that do not want to be IRAS-registeredDirect IOR services Suitable for small importers with an annual turnover of <$1millionNo tax componentOverseas Principal must:Be registered with Inland Revenue Authority of Singapore (IRAS) for a GST registration numberFile tax returns quarterlyReimburse the GST balance to IRASCrimsonLogic will:Manage IRAS registrationBe responsible for all import GST payments & collections, filing of GST tax returns quarterly and reimburse the GST balance to IRASReview Overseas Principal’s monthly sales listingCrimsonLogic can be appointed as an IOR Agent without Tax ComponentsImport GST is not claimableOverseas Principal will not be able to collect GST on all local sales
Compatible withAmazon & Shopify programsWe provide end-to-end support for your imports. It’s that convenient!
Committed to helping you Scale across the globeGlobal brands use CrimsonLogic’s IOR services to expand into Asia.
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CrimsonLogic Control Tower
Increase visibility and control of your supply chain
Get a complete overview of your global trade compliance data and customs clearance process management in one place.
Overcome challengesIn regulatory compliance & auditsOur cutting-edge trade compliance data management system provides you with a centralized solution, ensuring both audit readiness and global analytics capabilities.
1Improved level of regulatory complianceEnjoy reduced errors in meeting compliance requirements and accuracy in audit filings.
2Lower fixed running costsFree up resources in managing post-customs clearance activities and focus on your core business function.
3Centralized customs data managementWith access to a centralized database of trade compliance records, you’ll be able to follow up on customs clearance matters in a timely fashion.
4Prompt renewal of licensesGet automated alerts on your license validity and renewal.
Record management and document pouchView your global customs data and documents easily via a single, cloud-hosted platform.
Customs query management
Manage your customs related queries and responses.
Analytics and reporting
Access dashboards and reports for data-driven insights and decision making.
License management
Hassle-free management of the validity of your import, export and transshipment licenses.
Collaboration
Our platform enables you to collaborate with your appointed freight forwarders and declaring agents.
Customs compound management
Manage customs compliance cases and compound.
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Simpler trade. Smarter tech.CrimsonLogic, part of the PSA Group, is a global technology company that digitalises and simplifies global trade for businesses and governments around the world through intuitive and delightful solutions.With over 35 years of experience advancing trade facilitation, compliance, port operations, government services and logistics, we push the boundaries of technology with insightful innovation and deep domain expertise of global trade driven by customer-centricity at our core.Having pioneered the world’s first single-window trade facilitation system, we continue to drive the digital transformation of global trade in over 40 countries with sustainable, impactful solutions for a more seamlessly connected world.
CrimsonLogic Our values
Intuitive Experiences
Our solutions are shaped by a deep understanding of what matters most to our customers to deliver intuitive experiences that elevate performance, simplicity and delight.
Insightful Innovation
We relentlessly innovate insightful data-driven solutions that optimise trade flows and eliminate friction points, empowering our customers to make smarter decisions.
Impactful Solutions
By providing solutions that connect and empower businesses and governments worldwide for a more seamlessly connected ecosystem, we create impact in enabling global trade to thrive.
CrimsonLogic At a glance
61customs nodes
19offices globally
26single windows implemented
1100talents worldwide
40countries using our digital solutions
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Switch to TradeWeb™ Live by December 31, 2024, and earn a $100 eCapita voucher! T&Cs apply.
Leading Digital Customs Clearance Solutions Provider in ASEAN Our digital solutions streamline the customs clearance process in ASEAN with customized solutions for businesses, customs brokers, importers/exporters and more.Enquire Now
From self-filing to full-service solutionsWe’ve got you covered
TradeWeb™ LiveKnown for its reliability and user-friendly interface, TradeWeb™ Live is the leading platform for self-filing customs declarations in Singapore.Discover
Electronic Certificate of OriginEliminate the need for physical documents by electronically submitting certificates of origin for your products and shipments.Discover
Permit Reconciliation ReportStreamline shipment reporting and avoid discrepancies in GST tax filing returns. *Only available to Singapore businessesDiscover
Japan Advance Filing RulesSubmit mandatory filings for Japan-bound cargo electronically 24 hours prior to cargo departure.Discover
Permit Declaration ServiceOutsource customs and permit declarations to us to save time, costs and reduce filing errors.Discover
Importer of Record (IOR)As a local IOR agent, we help global businesses with customs compliance and provide expansion support into Asia through Singapore as a distribution hub.Discover
Control TowerGet a complete overview of your global trade compliance data and customs clearance process management in one place.Discover
Trusted customs clearance solutionsWith over 2,000 satisfied customers
1We are the market leader in customs declarations solutions in Singapore.
2We pioneered the world’s first Single Window Customs Clearance Solution in Singapore.
3We facilitate over 3 million* customs declarations transactions annually.
4We have over 35 years of experience in Global Trade.
*based on internal estimates
Talk to us Learn how we can take your trade operations to the next level
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TradeWeb™ Live
Singapore’s Leading Digital Customs Clearance Platform
TradeWeb™ Live simplifies Singapore Customs’ and other government agencies’ clearance processes. It enables businesses, declaring agents, and customs brokers to digitally self-file cargo clearance permits, anytime, anywhere.
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Simplify your Customs filingsWith a one-stop solution
1Experienced and trustworthyWe have over 35 years of experience in Trade Compliance.
2Easy and intuitive user experienceEasy platform usage with data auto-population and scheduled automated reporting.
3User-driven featuresSave time with bulk uploads, reduce hassles with easy HS code searches and receive prompt alerts on mis-filings.
4Enjoy technical support at your fingertipsTechnical support at your fingertips; Comprehensive 24/7 customer support.
5Save up to 50%* in costEnjoy savings in customs clearance processing costs when you self-file with TradeWeb™ Live.
6Submit filings within minutesGet filing approval within minutes. Save time to focus on your business needs.
*based on internal estimates
Clear Customs digitallyIn just 3 easy steps
Submit your Import/Export/Transshipment and COO filings on TradeWeb™ Live.
Submissions are directly sent to TradeNet for Customs clearance.
Customers can view approval status of their permit via TradeWeb™ Live.
"CrimsonLogic's team provided a brief lecture on how to use their system, ensuring they imparted broad and fundamental knowledge on how to use the application to make users confident. This initial step made the user experience manageable and less stressful. When we email or call, the CS Team respond very quickly and is highly responsive always willing to jump in and help resolve the issue either over the phone or through email. It's highly commendable how their business supports customers in using a system from a reliable backend provider.”Mr Chin Poh Import Manager Pan Pacific Retail Management (Singapore) Pte. Ltd.Don Don Donki
"TradeWeb™ Live is user friendly in event of raising a permit. With the function of excel upload, it really helps getting the job done with ease. Not only the internal sales offer direct assistance in the event where I need help, it gives me confidence in executing my job. Overall was a great experience.”Azzumat Kamaruzaman Assistant Operations Manager - SingaporeThe Royale International Group
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Get startedwithin 3 days*
Step 1 Sign upSign up through the link below.
Step 2 We will get in touchOur sales representatives will be in touch within 1-2 working days.
Step 3 Customer onboardingUpon confirmation, our sales representatives will share a customer onboarding agreement with you.
Step 4Setting up accountOnce agreement has been signed, our team will set up your account and share the billing information.
Step 5We will provide login credentialsWe will send across your login details and help troubleshoot any account related issues.
Step 6You are all set!You are all set to use your TradeWeb™ Live account!
*Onboarding duration may differ based on payment method.
Starting fromas low as S$0.14 per transaction
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FeaturesStarter Plan(Quick start solution for businesses with low shipment volumes)Professional Plan(Ideal for expanding businesses and customs brokers managing large export volumes and multiple clients)Subscription FeesS$75.00 per monthS$0.38 per transaction (up to 200 declarations per month)S$138.00 per monthS$0.14 per transaction (up to 1000 declarations per month)Declarant IDs2 declarant IDs(additional charges for more ID requests)UnlimitedExcel file upload
Container vessel retrieval information
Scheduled reports to multiple parties
Automated emails for detailed permits and invoices
Report wizard feature. Permit data retention for 60 months
Platform training for 2 pax
10 Electronic Certificate of Origin transactions per month
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FAQ
What is the difference between TradeWeb™ Live and TradeNet?
TradeWeb™ Live is a front-end service for permit declarations under CrimsonLogic eTrade (Asia) Pte Ltd. It is a portal where you will submit all declarations. TradeNet, on the other hand, is the back-end system under Singapore Customs (maintained by Crimsonlogic) that is responsible for approving or declining permit declarations. Both services are needed for permit declarations.
Do I require installation on my computer for TradeWeb™ Live?
There’s no installation required as it’s a web-based application. We’ll just need to set up an account for your company.
What are the primary requirements for TradeWeb™ Live?
TradeNet Declarant ID, which you can get after passing the Declarant Agent Competency exam by Singapore Customs.
Are there any additional charges for support and troubleshooting of TradeWeb Live™?
We provide free office hours support (Mon to Fri. 9am to 6pm) via @email.
What is the billing process? When will we be charged?
You will be charged at the end of the month regardless of when the account was activated. It will be reflected in your payment records on the 2nd or 3rd day the following month.
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CrimsonLogic Electronic Certificate of Origin
Digitally Verify Goods’ Origin with a Certificate of Origin
CrimsonLogic's Electronic Certificate of Origin (eCO) simplifies the application and certification processes for non-preferential Certificate of Origin (CO) for exporters and customs brokers.
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Convenient, efficient andSecure certification
1Productivity gainsCut application time from days to minutes. Competitive endorsement fees for CO reducing the need for courier trips with digital documents.#
2Past filings at your fingertipsCO and digital documents# are stored for 2 years in the system, per Customs regulations.
3Accessible anywhere, anytimeManage COs online on a single platform.
4Intuitive digital filingsEliminate physical document maintenance with digital copies.
5Ensure document authenticity & integrityPrint control limits printing to only the approve number of documents. A secureCODE ensures data integrity on COs and digital documents#. Use the printed secureCODE and the secureCODE verifier to validate document integrity.
# Note: Applicable for Singapore Indian Chamber of Commerce and Industry (SICCI), Singapore Malay Chamber of Commerce and Industry (SMCCI) & Singapore Chinese Chamber of Commerce and Industry (SCCCI) applications
Successful Certificates of Origin to139 countries
Bangladesh
China
Egypt
Germany
India
Indonesia
Japan
Pakistan
Sri Lanka
Thailand
UAE
USA
Vietnam
Starting fromOnly S$2 per transaction
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Plan (Suitable for businesses of any size) PriceRegistration FeeWaivedMonthly FeeWaivedTransaction FeesS$2 per transaction(application; amendment1; cancellation2)Digital Document Endorsement forInvoicePacking listHealth certificate(applicable for SICCI, SMCCI & SCCCI applications only)S$2.50(per document)Courier of COS$12 per deliveryPayment Gateway IntegrationWaived
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CrimsonLogic Permit Reconciliation Report Service
Consolidate GST Filings and Shipment Reporting
Importers and Exporters can consolidate key shipment details declared via TradeNet and ACCESS (Advance Clearance for Courier and Express Shipment) and download all declarations into a single report to prevent any discrepancies between traders' filings under the GST Suspension Schemes and Inland Revenue Authority of Singapore (IRAS).
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Centralize tax reporting and trade compliance auditsWith technology
1Enjoy real time access & updatesConsolidated TradeNet permit copies for timely reconciliation.
2Safeguard your business with accurate GST filingPrecise GST reporting to facilitate IRAS audits.
3Prompt anomaly data detectionGet alerted for any anomaly in records.
4Save time through automated reportingSave time in report preparation.
5Centralized data storageUnified repository for all records.
Simple & transparentPricing
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Registration(Suitable for traders and businesses of any size)PricingMonthly Account Subscription Fee (Inclusive of 1 User ID)S$50.00Setup Fee(One-time, for new account)S$50.00Monthly User Subscription Fee (per additional user ID)S$5.00Monthly TransactionsUnlimited
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CrimsonLogic Japan Advance Filing Rules
Submit Cargo Information Electronically To Japan Customs
CrimsonLogic Japan Advance Filing Rules (Japan AFR) enables carriers and non-vessel operating common carriers (NVOCCs) to submit electronic cargo clearance at least 24 hours prior to cargo arrival in Japan.
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Faster clearanceWith optimized filings
1Host-to-host direct connectivitySubmit cargo information easily to Japan Customs.
2Boost productivitySave time on data entry with streamlined application.
3Advanced integration optionsStream data from multiple sources into a single transaction.
4Full visibility on cargo movementsGenerate reports on your cargo whereabouts.
Japan Advances Filing ProcessEasy and Intuitive
Transparent & AffordablePricing
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Self-filingPricing PlanBasicLitePlusEnterprisePremiumMonthly Subscription FeeS$39.00(S$1 per transaction)S$79.00(S$0.86 per transaction)S$149.00(S$0.70 per transaction)S$499.00(S$0.55 per transaction)S$999.00(S$0.40 per transaction)Monthly transactions39922129072,497
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Outsource your Japan AFR filing to usPricing Plan$30 per filing or $50 per month for 5 transactions.
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